Read about some of our customer's e-process solutions
|
| Customer Services and Complaints |
In the business of fulfilling custom
requests you need a platform that allows you to coordinate the activities
of employees and customers. The Customer Services and Complaints
application is a ActionWorks Metro application for service centers.
Coordinating business interactions with the customer as well as
internal activities is the main objective of this solution. Document
management and –scanning as well as host application integration
are part of this powerful Metro solution.
|
 |
| Form's Driver |
The Form’s Driver is a development
and run-time platform for building and running transactional, web-based
applications. It is possible to develop/generate very dynamic web
applications, completely based on XML technology.
|
| Global Pre-Renewal and Renewal |
This ActionWorks Metro application
prepares and processes the negotiating of reinsurance contracts
with underwriters via the internet. Powerful Microsoft Office Integration
as well as Document Management and Secure Mail make this Metro application
unique.
|
| Publisher |
The publisher is an extension to ActionWorks
Metro and enables a powerful Document Management. Instead of classifying
documents, the Publisher attaches them automatically to the process
instance where the document has been created. The user has not the
burden of classifying the documents, instead the system does it
for him automatically, based on the business context of the running
process instance. The Publisher is fully XML based.
|
| Progress Planning and Reporting |
This ActionWorks Metro application
implements the risk management, progress planning and reporting
of projects. Gathering informations at the lowest level and consolidating
them to the upper levels, this will be done automatically by the
application. The application completely integrates with the Microsoft
Office applications like MS-Excel and MS-Word. This gives to the
user the powerful Excel like user interface for interacting with
the application.
|
| SAP BizConnector |
This solution implements the real estate
management within the city of Zurich with ActionWorks® Metro and
SAP® R3. The real estate management applied by the city of Zurich
manages almost 2500 objects with an insured value of approximate
7 Mia. CHF. The management of the real estates is handled professionally
according to microeconomic principles. Within the areas space/room,
configuration/equipment and telecommunications the real estate management
of the city of Zurich generates and provides extensive services
for the various departments and divisions of the city. With its
500 employees a transaction volume of CHF 150 million is achieved
annually. SAP® R3 will be integrated with Metro using the SAP Business
Connector and SOAP/XML.
|
|
|
